Shipping Policy

Last updated: July 15th

 

If you have questions or require more information about our Shipping Policy, do not hesitate to contact us through email at info@kitsat.fi.

INTERNATIONAL SHIPPING

We ship internationally. We ship to both commercial and domestic addresses. We currently use DHL as carrier. Our store prices include VAT and shipping costs (FCA).

INCOTERMS® 2010 FCA

We are using FCA (Free Carrier) Incoterms as our Delivery Policy.

IMPORT DUTIES, FEES AND TAXES

All orders to a destination outside of the EU are subject to import duties, fees, and taxes of the destination country. Delays in the delivery may occur if your package is randomly selected by your country’s Customs Department or Agency for inspection. We have no control over the process or additional charges and we work very closely with our carriers to ensure as few delays as possible.

We are not responsible for any duties, fees, or taxes that are incurred during the delivery of your order.

Please note that it is your responsibility to obtain any necessary governmental permission and/or documentation for import approval, as well as to verify and pay all import charges including, but not limited to, duties, fees, and taxes.

ONLINE SHIPPING POLICY ONLY

Our Shipping Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Kitlab Webstore. This policy is not applicable to any information collected offline or via channels other than this website.

CHANGES TO OUR SHIPPING POLICY

If we decide to change our shipping policy, we will post those changes on this page.

CONTACTING US

If there are any questions regarding this Shipping Policy you may contact us using the information below.

https://kitsat.fi

Tekniikantie 2 A 214

02150 Espoo

Finland

info@kitsat.fi